Al Rabeeh Dental Center LLC — Last Updated: June 26, 2026
Al Rabeeh Dental Center LLC (“Al Rabeeh”) is committed to protecting the privacy of every patient and visitor. This Privacy Policy explains what personal information we collect, how we use it, and your rights when you visit https://alrabeeh.com/ or contact us through any of our channels. By using our website or submitting an enquiry, you agree to the practices described below.
Who We Are
Al Rabeeh Dental Center LLC is a licensed dental care provider with two branches in Muscat, Sultanate of Oman.
Al Khoud Branch: Al Barakat St, Seeb 112, Muscat, Oman
Al Khoud: +968 24 271369
Maabilah Branch: National Bank of Oman Building, Road 8217, Seeb, Muscat, Oman
Maabilah:+968 72581000
Email: info@alrabeeh.com Website: https://alrabeeh.com/
Information We Collect
Information You Provide
When you contact us or book an appointment, we may collect:
- Full name
- Phone number
- Email address
- Preferred branch (Al Khoud or Maabilah)
- Appointment details and dental service requirements
- Details shared through our contact form, WhatsApp messages, or emails
Automatically Collected Information
When you browse our website, the following data may be collected automatically:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each page
- Traffic source and referral data
- Usage data via Google Analytics and Google Tag Manager
How We Use Your Information
We use the information we collect to:
- Respond to appointment requests and patient enquiries
- Schedule and manage appointments at our Al Khoud and Maabilah branches
- Provide dental consultations and treatment-related services
- Send appointment confirmations and reminders
- Improve our website, user experience, and service quality
- Comply with legal and regulatory requirements in the Sultanate of Oman
We do not use your personal information for unsolicited marketing without your explicit consent.
WhatsApp Communication
We use WhatsApp (+968 72581000) as a primary channel for appointment bookings and patient communication. When you contact us via WhatsApp, your phone number and messages are processed through WhatsApp (Meta Platforms, Inc.). Your information is used only to respond to your enquiry and coordinate your appointment — we do not share it with third parties. Please see WhatsApp’s Privacy Policy for details on how Meta processes your data.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience and help us measure site performance. We use:
- Essential Cookies — required for the website to function correctly
- Analytics Cookies — used via Google Analytics and GTM to understand visitor behaviour (page views, session duration, traffic sources)
You can disable cookies through your browser settings, though some website features may not work correctly if you do.
Third-Party Services
Our website may use the following third-party tools, each of which may independently collect data and operates under its own privacy policy:
- Google Analytics / GTM — website traffic and behaviour analysis
- Google Maps — embedded location display for both branches
- Facebook / Meta — social media integration
- WhatsApp (Meta) — patient communication and appointment booking
We encourage you to review the privacy policies of these services directly.
Sharing of Information
Al Rabeeh does not sell, rent, or trade your personal information to third parties. We may share it only in the following limited circumstances:
- With trusted service providers involved in website hosting, maintenance, or analytics
- When required by applicable laws, regulations, or valid legal processes in Oman
- To protect the rights, safety, or property of Al Rabeeh, our patients, or the public
All service providers we work with are required to maintain the confidentiality and security of your information.
Data Security
We apply appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Patient information is treated as strictly confidential and accessible only to authorised personnel when required for service delivery.
No method of internet transmission is 100% secure, and we cannot guarantee absolute security, but we continually work to protect your data.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable Omani law. Enquiry and contact data is typically kept for up to two years unless a longer period is needed for legal or clinical reasons. Once information is no longer required, it is securely deleted or anonymised.
Your Rights
You have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate or incomplete data
- Erasure — request deletion of your data where it is no longer necessary
- Objection — object to the processing of your data in certain circumstances
- Withdraw Consent — where processing is based on your consent, withdraw it at any time
To exercise any of these rights, email us at info@alrabeeh.com. We will respond within 30 days.
Children’s Privacy
Our website and services are intended for adults aged 18 and above. We do not knowingly collect personal information from minors. If you believe a child has submitted personal data to us without appropriate parental consent, please contact us and we will remove it promptly.
Third-Party Links
Our website and services are intended for adults aged 18 and above. We do not knowingly collect personal information from minors. If you believe a child has submitted personal data to us without appropriate parental consent, please contact us and we will remove it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices. Updates will be posted on this page with a revised Last Updated date. We recommend checking this page periodically.
Contact Us
For questions about this policy or to exercise your data rights, please contact us:
Al Rabeeh Dental Center LLC
Al Khoud: Al Barakat St, Seeb 112, Muscat, Oman
Maabilah: National Bank of Oman Building, Road 8217, Seeb, Muscat, Oman
Maabilah: +968 72581000 | Al Khoud: +968 24 271369
Email: info@alrabeeh.com
Website: https://alrabeeh.com/